Terms and Conditions

1. Introduction

Welcome to Noor Al Fajar Rent a Car Dubai UAE. These Terms and Conditions govern your use of our website and the services provided by Noor Al Fajar Rent a Car. By accessing our website or using our services, you agree to comply with these Terms and Conditions. Please read them carefully before proceeding.

2. Vehicle Rental

2.1 Eligibility: To rent a vehicle from Noor Al Fajar Rent a Car, you must be at least 21 years old and possess a valid driver’s license. Additional age restrictions may apply for specific vehicle categories.

2.2 Reservation: Reservations can be made online through our website or by contacting our customer service team. We recommend booking in advance to secure the desired vehicle and rental period.

2.3 Rental Duration: The rental duration begins and ends based on the dates and times specified in your reservation. Any extension of the rental period must be approved by Noor Al Fajar Rent a Car and may be subject to additional charges.

2.4 Vehicle Availability: While we strive to provide the requested vehicle, in certain circumstances, we may need to substitute it with a similar or upgraded model.

2.5 Rental Requirements: You are responsible for providing accurate and complete information during the reservation process. This includes providing a valid credit card for payment and a valid driver’s license at the time of vehicle pickup.

3. Payment and Charges

3.1 Payment: Rental charges are calculated based on the agreed rental rates and any additional services requested. Payment can be made by credit card or other approved methods accepted by Noor Al Fajar Rent a Car.

3.2 Security Deposit: A security deposit will be collected at the time of vehicle pickup. The deposit amount will be authorized on your credit card and refunded upon the safe return of the vehicle, minus any applicable charges or damages.

3.3 Additional Charges: You are responsible for any additional charges incurred during the rental period, such as fuel costs, toll fees, traffic fines, or damages to the vehicle. These charges will be assessed and debited from the security deposit or charged to the provided credit card.

4. Cancellation and Modifications

4.1 Cancellation: You may cancel your reservation, subject to our cancellation policy. Cancellation fees may apply depending on the notice period provided.

4.2 Modifications: Any modifications to your reservation, including changes to rental dates, vehicle category, or additional services, are subject to availability and may be subject to additional charges.

5. Liability and Insurance

5.1 Insurance Coverage: Our rental vehicles are covered by comprehensive insurance. However, you are responsible for any damage or loss caused to the vehicle during the rental period, up to the excess amount specified in the rental agreement.

5.2 Liability: Noor Al Fajar Rent a Car is not liable for any personal injury, loss, or damage to personal belongings incurred during the rental period.

6. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of the United Arab Emirates. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Dubai.

7. Changes to the Terms and Conditions

Noor Al Fajar Rent a Car reserves the right to modify or update these Terms and Conditions at any time. It is your responsibility to review these terms periodically for any changes.

If you have any questions or concerns regarding these Terms and Conditions, please contact us using the information provided on our website.